Hello John,
Sorry for the inconvenience caused.
May I know the name of the operating system installed on your PC?
Do you have any other third party antivirus program installed?
We request you to try running our AVG remover tool once and then install the AVG free antivirus again.
To download the AVG remover tool please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
Having a problem loading and activating AVG Free Trial Download. Keeps getting to 98% Complete then Failing with Error Message: 0ax00100004 and when I click Online Support, I get Error 0xc0000005. Can anyone help?
Hello John,
Sorry for the inconvenience caused.
May I know the name of the operating system installed on your PC?
Do you have any other third party antivirus program installed?
We request you to try running our AVG remover tool once and then install the AVG free antivirus again.
To download the AVG remover tool please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
- Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download the AVG free antivirus, please use this link:
For 32 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us should you need any assistance.