Hi Rodney,
We will help you with AVG Secure VPN.
We do support (except refund) AVG products purchased from store.
AVG Secure VPN has multiple server locations for each regions. Please change to different server locations (excluding P2P server) and check with the internet speed.
As it is not advisable to post subscription details here, we have sent an email with further details. Please check your inbox/spam for the email.
It doesn't really mater about the other servers because I can not download on them because they are either to slow or won't even download. The only way I can download is on a P2P or streaming server and there is only 3 for north america.And 5 from europ which are slow. The 3 from north america it bounces around alot between the 3 . I get maybe up to 2gbs but only on steamimg never downloading and when I do it only last maybe an hour and it then bottoms out then I have to switch. I even Talk to my ISP and they said They don't do anything actually they incourge people to use a vpn. Also still can't see any device in my subsriptions I talk to support 3 times already with no success. Actually I gave up on your vpn it not a good product for you. I got another VPN and it is a hundered times better then yours for seed and the amount of servers.I do use your vpn on phone I don't do much on it so spped is not an issue.I am done talking on the phone with you because either I can't make out what they are saying or they can't make me out.
They boast about all these servers they have . I can only see 8 not 50 like they say. Plus they do not support store bought products. You must go back to the store for any support I was told. VPN is way to slow on p2p server 1 MB sec on a really good day 400kb on avrage and I am on GB a sec line. I guess the store bought one is a cheaper version and when you call support they try to sell the so called better one. what kind of company is this. I can't even register it on my online account , I say this due to it being bought in store. Which almost half price of what they sell online but the don't say anything different. all I want is what they say I am getting which should be no different then in store or on line .
It doesn't really mater about the other servers because I can not download on them because they are either to slow or won't even download. The only way I can download is on a P2P or streaming server and there is only 3 for north america.And 5 from europ which are slow. The 3 from north america it bounces around alot between the 3 . I get maybe up to 2gbs but only on steamimg never downloading and when I do it only last maybe an hour and it then bottoms out then I have to switch. I even Talk to my ISP and they said They don't do anything actually they incourge people to use a vpn. Also still can't see any device in my subsriptions I talk to support 3 times already with no success. Actually I gave up on your vpn it not a good product for you. I got another VPN and it is a hundered times better then yours for seed and the amount of servers.I do use your vpn on phone I don't do much on it so spped is not an issue.I am done talking on the phone with you because either I can't make out what they are saying or they can't make me out.
Rodney, we apologize for the experience with AVG Secure VPN.
You may sometimes experience a slower internet connection when using AVG Secure VPN. This is because VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. If you have a specific experience with AVG products that you would like to share with us, we would appreciate hearing about it.
Hi Rodney,
We will help you with AVG Secure VPN.
We do support (except refund) AVG products purchased from store.
AVG Secure VPN has multiple server locations for each regions. Please change to different server locations (excluding P2P server) and check with the internet speed.
As it is not advisable to post subscription details here, we have sent an email with further details. Please check your inbox/spam for the email.