1 year subscription

AVG Protection
8

Hi - I tried that but the remover tool is not supported by mac… here is what came up. Im at the point ofthinking of cancelling the whole lot and reversing the sale with my credit card company. Too complicated!
"Microsoft Applications are not supported on MacOS

1

Hi there - I just bought the unlimted one year package. I can't uninstall my free avg and therefore the subcription won't let me download. I've tried every google suggestion and can't get it to delete or uninstall. Suggestions?

3

We realize your situation, Linda. 
You purchased AVG Internet Security Multi-device subscription at the costs of 91.99 USD. 
Shall we proceed with the refund of this charge?

4

Thank you for confirming, Linda. 

We initiated a refund for your recent charges and sent you an e-mail confirming the same. 

Feel free to contact us if you need any help.

2

hello - when I read your website all I saw was "whatever your device, we've got you covered" so I presumed what I was buying was the full package and not the basic one that is on mymac already, which mut be the free one. I only have two macs, no androids. So I've wasted my money on a subscription that I cannot use. As I have not activated it obviously, is it possible for you to cancell my order and refund my $136.00 nz$? thanks

5

Hi - I tried that but the remover tool is not supported by mac… here is what came up. Im at the point ofthinking of cancelling the whole lot and reversing the sale with my credit card company. Too complicated!
"Microsoft Applications are not supported on MacOS

7

yes please - if you can go ahead with the refund of this charge - thank you very much

6

Linda, 
We are sorry for the confusion caused. 
You do have an active subscription of AVG Internet Security Multi-device which can be installed/activated on multiple windows PC and Android platforms. 
For Mac, we have free version of AVG AntiVirus available and it can be activated automatically during the installation.  
Currently, AVG Secure VPN is the only product available as a paid version on Mac. 
We hope this clarifies the situation. If you need any help, let us know.