10 year license

Hi Sherry,
In order to analyze it please provide us with license(without last four characters).
Thanks

Hi Sherry,
I have transferred your issue to proper department they will inform you via email soon.
Thanks

receive the new license by email…it will not work

I purchased a 10 year license fon TV  and every year I get notified it has expired …I have at least 6-7 years left on it. I was mailed an orange flash drive.   Very frustrating…What can I do.   there is no customer service email…

Hi Sherry,
I have transferred your issue to proper department they will inform you via email soon.
Thanks
 receive the new license by email.....it will not work
 
Hi Sherry,
What is current status, were you able to solve it or do you still need our assistance?
Thanks
Hi Sherry,
In order to analyze it please provide us with license(without last four characters).
Thanks