11-04-2019 I download AVG Antivirus free trial for a month. With my creditcard KBC-Mastercard my ban

Hello Remi,

We will help you with it.

Unfortunately, we couldn't locate any transaction under this email address. We have sent you an email requesting more info. Please check and revert to that email to assist you further.
11-04-2019 I download AVG Antivirus free trial for a month.
With my creditcard KBC-Mastercard my bank paid you 44.99€, this is an error.
For the moment AVG antivirus is not installed on my laptop.
Please sent back these44.99€ to  my bankaccount :
IBAN : BE06 4530 0462 0122
BIC : KREDBEBB
Thanks for understanding and help
Remi MAENEN

Hello Remi,

We will help you with it.

Unfortunately, we couldn't locate any transaction under this email address. We have sent you an email requesting more info. Please check and revert to that email to assist you further.