1st:Request to cancel trial that will end tomorrow, Jan. 4, 2021 2nd: no entry of payment dated

Hello Carmelita.
We acknowledge your request.
I have successfully cancelled the automatic renewal for AVG TuneUp (Multi-device), 60 day trial.
We assure you will not be charged for its renewal.

Hi!.  I would like to request cancellation of trial which will end tomorrow to avoid double subscription of AVG TuneUp (Multi Device) which payment has been received by your company

Order Number:
1002887434220
Order Date:
4 November 2020   
AVG TuneUp (Multi-Device)
1-year subscription, 10 devices, billed annually
₱ 590.00Payment Information Your PayPal payment has been received. 
 2. My statement of accounts doesn't show payment of AVG Internet Security (Multi-Device) Php 888.00 dated Nov. 3, 2020
This is the first time that I subscribed such products online .... with the internet connection fluctuating, I thought that my previous applications didn't push through because AVG keeps on popping up reminders and recommendations despite the fact that a subscription has been paid. Did I miss anything? 
  

Hello Carmelita.
We acknowledge your request.
I have successfully cancelled the automatic renewal for AVG TuneUp (Multi-device), 60 day trial.
We assure you will not be charged for its renewal.