this is the window i get when i double click the "AVG protection" icon from desktop and from the taskbar its still normal no trouble ,no error etc. no popout either so far :)
Hello Kristian,
I understand your concern.
Please send me the screenshot http://avgclick.me/getscreenshot of the AVG tasks you see on your computer. We will check the same and assist you further.
Also, let me know the version of AVG installed on your computer.
hello AVGtech guys, recently i have updated my AVG internet security with new licence key after that update
,i check the task manager process and saw 2 avgui's , one is "avgui.exe" and the other is avguix.exe i was curious if "avguix.exe" is fine/safe? because before this recent update (feb 23,2018 version 16.151.8013) i only see one avgui's and its supposed to be only "avgui.exe" running on the taskmanager process...then after that update now i see two avgui's (avgui.exe , avguix.exe).i look both properties info in task manager and both are from AVG technologies is it ok both running in the taskmanager process? good thing until now is . it doesn't cause any trouble for my PC and still keep me protected , i'm just worried that it may cause problems for me in the future,pls. AVG tech guys pls. i need further knowledge and explanations about this. so i can clear my mind from worrying thank you if answered nicely :)
and also i always be sure my AVG internet security are always updated automaticaly to latest updates
Thank you for the information.
These are legit process of AVG and it depends on the type of AVG program installed on your PC.
I request you to remove existing 2016 version of AVG and proceed to install the latest AVG 2017 version.
For uninstallation, refer this article: http://avgread.me/1DEtNP0 .
Run AVG removal tool followed by AVG clear tool as mentioned (here) to remove AVG traces.
NOTE: If there are no AVG program found, click on "Run Anyway" to proceed with the removal.
Proceed to install AVG Internet Security and keep me informed about the status.
Thank you, Kristian.
I would like to inform you that one of the exe file is for the AVG Zen interface and another is for the AVG Internet Security user interface. So I assure you that there is nothing to worry.
oh thank god AVG tech guys thanks for the infos , and some knowledge now i can rest without worrying on my bussiness PC , and oh before i forgot what is AVG Zen? i dont see it in my avg menu? or is it an addon that i need to download?
im using AVG internet security version 16.151.8013
oh ok thanks a lot again Avinash
thanks a lot also for Karthikeyan,Balasubramanian,Avinash for the infos and help :)
The AVG management console (formerly known as AVG Zen) is a platform for managing each of your AVG products remotely which are installed across different devices. This has been discontinued in the latest version. Since you are using a older version, the process related to it is running in the task manager.