Hello Susan,
Thank you for the confirmation. Please do not share publicly any personal information here due to security reason. So I have removed the email address that you have mentioned here. We would like to inform you that the refund of your order AVG Ultimate has been started.
Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
Sorry this way seems to be the only way to contact you regarding refund, yes I do have 2 email addresses 1 susanlaidlaw13@icloud.com. susanlaidlaw@ Sky.com you can use either 1, sorry for the confusion as I didn’t realise I had done this when ordering, Mrs Laidlaw
Hello Susan,
Thank you for the confirmation. Please do not share publicly any personal information here due to security reason. So I have removed the email address that you have mentioned here. We would like to inform you that the refund of your order AVG Ultimate has been started.
Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.