2 payments charged without Any order from my side, how can?

AVG Protection
2

Hello Henk,
We are glad to help.
You have been charged 109.99 EUR and 79.99 EUR for the renewals of AVG Internet Security and AVG Internet Security multi-device as auto-renewal service was enabled for their trial/initial purchases. We can assure you that we have not processed any unauthorized payments from your card or account.  We sent a pre-billing notification prior 30 days/10 days of subscription's expiry.
May I go ahead and process a refund for these renewals?

3

Hello Henk,
We are glad to help.
You have been charged 109.99 EUR and 79.99 EUR for the renewals of AVG Internet Security and AVG Internet Security multi-device as auto-renewal service was enabled for their trial/initial purchases. We can assure you that we have not processed any unauthorized payments from your card or account.  We sent a pre-billing notification prior 30 days/10 days of subscription's expiry.
May I go ahead and process a refund for these renewals?

1

I don't like to be charged lately 2 times for software produts I didnot order.
please refund the amounds of € 79,99 on 23-08-2019 and € 109,99 on 25-08-2019

Henk Klaassen