2 problems, the first one is that i only got ordernumber, the second is that it doesn't recognize my

AVG Performance
3

Hi Amnon,

We're glad to look into this & help you.
Upon checking your account, we see that you've successfully registered the TuneUp program that was purchased from a reseller.
TuneUp subscription in your account is valid till Dec 23, 2020. We'll be able to activate the program using the activation code.
As it isn't recommended to share the product details over this post, we've sent you an email including the activation steps & code.
Regarding your AVG account password, we've triggered an email with the password reset link from our end. If you're uncertain about the password, you can reset the password using that email.

1

Hi, i've purchased Tuneup for PC on 12.12.2019,
i choosed new password and got an ordernumber as well.
After inlling Tuneup it didn't recognized the new purchase !
I can login with my old password,but then it doesnt recognize me with the new purchase.
Trying to login with my new password it doesn't recognize me at all…
What shouldi do if i only got ordernumber but not activatin number?
Please help

2

Hi Amnon,

We're glad to look into this & help you.
Upon checking your account, we see that you've successfully registered the TuneUp program that was purchased from a reseller.
TuneUp subscription in your account is valid till Dec 23, 2020. We'll be able to activate the program using the activation code.
As it isn't recommended to share the product details over this post, we've sent you an email including the activation steps & code.
Regarding your AVG account password, we've triggered an email with the password reset link from our end. If you're uncertain about the password, you can reset the password using that email.