2016 renewal confirmation

Hello Cathy,

Upon checking your account, we see that you have purchased the subscription for AVG Protection multi-device and expires on 23/1/2016 and the license for AVG PC Tuneup which expires on 31/1/2016.
If you need any assistance regarding this please contact our sales support via https://support.avg.com/support_sales?l=
Thank you.

I just tried to renew my subscription and was told my credit card was declined.  I used a debit card and my bank just called to confirm the charge of $53.99.  Is it renewed or not?

Hello Cathy,

Upon checking your account, we see that you have purchased the subscription for AVG Protection multi-device and expires on 23/1/2016 and the license for AVG PC Tuneup which expires on 31/1/2016.
If you need any assistance regarding this please contact our sales support via https://support.avg.com/support_sales?l=
Thank you.