I have used Norton for years and want to test drive AVG. I have installed the 30 day free trial and all works well until the 3rd scan performance. There are numerous issues but when I hit fix nothing is done except for requesting for a paid upgrade w/ 30 day free trial. I just want to check out the complete basic package for 30 days at $0. What am I not completing? Note, I ave an email and password already set-up. Gracias.