49.99 euro taken from my PayPal. Help!

Hello Pablo,

I will help you with the necessary information on this refund.

I'm unable to find any active subscription of AVG with this email address.

I have sent you an email, please reply to that email with the requested information.

I don't use AVG because of annoying messages popping during work. Or messing around with my browser settings. 
Also trying to trick me into free services that are not free.
I never took a a subscription. But you guys took today 49.99 from my paypal.

WTF?

Give me back my money!

PayPal:

Hello Pablo,

I will help you with the necessary information on this refund.

I'm unable to find any active subscription of AVG with this email address.

I have sent you an email, please reply to that email with the requested information.