£49.99 taken from my account

Hi Ronan,

We're glad to clarify this for you.
Upon checking your account, we see that you've been charged for the renewal of AVG Internet Security (trial to annual).
We do send pre-billing notificaiton 10 days prior trial's expiry, which has the info on how to cancel, renewal date & charge.
Please let us know how you'd like to proceed with this charge.

£49.99 was taken from my account and I did not make this payment

Hi Ronan,

We're glad to clarify this for you.
Upon checking your account, we see that you've been charged for the renewal of AVG Internet Security (trial to annual).
We do send pre-billing notificaiton 10 days prior trial's expiry, which has the info on how to cancel, renewal date & charge.
Please let us know how you'd like to proceed with this charge.