Hi Emma,
For help please try refer to this (http://support.avg.com/SupportArticleView?urlname=Restore-Internet-connectivity) article.
Thanks
Hi, for several weeks now i have been unable to enter certain websites, for example ebay, i decided to temporarily disable my avg to see if that helped and it did, could enter ebay without a problem.
But now i'm stuck as i need my avg, i purchased it last year and had remote assistance to tailor it to my laptops needs, so i have no idea if it can be fixed.
i tried turning off online shield and linkscanner surf shield but this made no difference.
i found some information online about changing the dns servers and this helped 1 site i was having problems with but not ebay. i turned off my wifi to reset it and still problem hasn't gone, i tried turning off firewall, no difference.
i can still access these sites from my mobile and mac computer, neither of which have avg.
just to double check i tured off avg again, and everything working, back on, everything not working on ebay.
Any advice would be appreciated
Emma, Re actual AVG Community Support expert assistance from Brno, Czech Rep… They will attend to your posting @ their earliest convenience but please bear this in mind (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509).
AVG Guru
Hi Emma,
For help please try refer to this (http://support.avg.com/SupportArticleView?urlname=Restore-Internet-connectivity) article.
Thanks