Jan,
I understand the situation.
Unfortunately, I'm unable to find any recent transactions under your account.
I've sent you an email to send us the screenshot of the charge along with the some details.
Please check your Inbox and Junk/Spam and send me the details so that I can locate the Order.
I have not ordered any product from you and want my money back via Paypal urgently.
Jan,
I understand the situation.
Unfortunately, I'm unable to find any recent transactions under your account.
I've sent you an email to send us the screenshot of the charge along with the some details.
Please check your Inbox and Junk/Spam and send me the details so that I can locate the Order.