Hi Kathy,
We're glad to look into this & help you.
Initially, you can be rest assured that your computer would be protected against emering threats & hackers, with AVG Internet Security installed on it.
This isn't the usual behavior. Please check the programs list on your computer to know the program availability & let us know. (Go to control panel - Programs - Programs & features).
This week I was at the airport. My AVG (antivirus and tune-up) were in tact that morning. When I arrived at my destination AVG was completely gone from my computer. My computer was in sleep mode when I left my home. Please tell me what I need to do to keep this from happening again. If it happens again, I'm going to cancel my subscription and I may do it anyway. I'm not happy.
I checked it when I first noticed it had happened. AVG was completely gone. I downloaded my anti-virus back on my computer at that time and just re-added Tune-up today.