A.join file is missing

Hi Mary, we apologize for the inconvenience caused. I request you to reinstall AVG ( http://avgread.me/1bsCjtC ) in your computer to get this issue fixed. Please do not hesitate to get back to us for further assistance. Thanks.

I can't get the AVG to update!  I tried calling but I don't hear on the phone so…  I just updated my membership this year

Hi Mary, we apologize for the inconvenience caused. I request you to reinstall AVG ( http://avgread.me/1bsCjtC ) in your computer to get this issue fixed. Please do not hesitate to get back to us for further assistance. Thanks.

Mary, You may want to try this?.. Have a look @ this article (http://avgclick.me/UpdateAVG) [B. Updating AVG offline].
AVG Guru