Hello Kelly,
Thank you for contacting AVG Community.
We understand that you get AVG ad pop-up and you are not able to minimize it.
We are really sorry to know about it, and apologize for the inconvenience that has caused.
Could you please let us know on which AVG application you are getting this pop up?
If you do not want to see AVG promotional pop-ups, you can disable those notifications by : Opening AVG program - Menu - Settings - General - Personal privacy - uncheck options below 'Offers' & 'Personalize'.
Please try the above steps and let us know if its work for you.
If you don't intend to renew your AVG Internet Security subscritpion, we recommend that you uninstall your AVG Internet Security program & install the AVG Antivirus Free. By doing this, you can avoid the persistent renewal reminder notifications.
Refer to the below articles to uninstall AVG Internet Security and install AVG AntiVirus Free:
Uninstalling AVG Internet Security (https://support.avg.com/SupportArticleView?l=en&urlName=Uninstall-AVG-software-Clear-Remover&supportType=home)
Installing AVG AntiVirus Free (https://support.avg.com/SupportArticleView?l=en&urlName=Install-AVG-AntiVirus-Free&q=Installing+AVG+AntiVirus+Free&supportType=home)
Let us know if you have further queries.
Thank you and keep us updated.
New to this forum. I tried to contact Customer Support - but apparently there is none. Pretty shabby!!!
They want me to renew my VPN subscription and I have a huge pop-up ad that covers 3/4 of my screen. I cannot Close it, or minimize it - I can only Renew it.
Isn't this illegal? This seems 'crooked' to me, and has completely changed my opinion of AVG. I will never recommend this product to anyone now.
Any advice will be really appreciated. Thanks.
Hello Kelly,
Thank you for contacting AVG Community.
We understand that you get AVG ad pop-up and you are not able to minimize it.
We are really sorry to know about it, and apologize for the inconvenience that has caused.
Could you please let us know on which AVG application you are getting this pop up?
If you do not want to see AVG promotional pop-ups, you can disable those notifications by : Opening AVG program - Menu - Settings - General - Personal privacy - uncheck options below 'Offers' & 'Personalize'.
Please try the above steps and let us know if its work for you.
If you don't intend to renew your AVG Internet Security subscritpion, we recommend that you uninstall your AVG Internet Security program & install the AVG Antivirus Free. By doing this, you can avoid the persistent renewal reminder notifications.
Refer to the below articles to uninstall AVG Internet Security and install AVG AntiVirus Free:
Uninstalling AVG Internet Security (https://support.avg.com/SupportArticleView?l=en&urlName=Uninstall-AVG-software-Clear-Remover&supportType=home)
Installing AVG AntiVirus Free (https://support.avg.com/SupportArticleView?l=en&urlName=Install-AVG-AntiVirus-Free&q=Installing+AVG+AntiVirus+Free&supportType=home)
Let us know if you have further queries.
Thank you and keep us updated.