A problem with AVG Tune up / AVG 1 click maintenance with the Google browser

Hello James,
We regret for the inconvenience caused. We kindly request you to follow the instructions provided below and check whether it resolves the issue :
1. Press ctrl+alt+del to run the Taskmanager.
2. Click on the Process tab on the task manager.
3. Select all the chrome.exe process from the task manager and click on End Process.
4. Try to run the browser cleanup again and check whether it continues without any issues.
Thank you.



Operating System (Windows 7/8/Vista/XP, Mac, Linux, Android, iOS):
Extensions (type Chrome:extensions into your omnibox):

When I use the AVG paid program called AVG tune up which also has 1 click maintenance to clean up the computer real quick in between more intense clean ups with the tune up and I try to clean the google browser too, it won't clean it and it says to close the chromium based browser first. The funny thing is that the google browser is closed and it keeps saying it. I have to cancel the browser cleaning each time and it does the other clean up except for the browser clean up. I do use the google browser settings for clean up too but it don't seem to clean as well as the AVG tune up does. In the past the AVG cleaned the google chrome browser and just recently it came up with "close the chromium based browser" when it is closed already. What could be the problem and what can I do to fix it? I did try to get AVG to help me but it seems they don't know what causes it and am sure google knows what it is. Thank you.

Hello James,
We regret for the inconvenience caused. We kindly request you to follow the instructions provided below and check whether it resolves the issue :
1. Press ctrl+alt+del to run the Taskmanager.
2. Click on the Process tab on the task manager.
3. Select all the chrome.exe process from the task manager and click on End Process.
4. Try to run the browser cleanup again and check whether it continues without any issues.
Thank you.