"...a problem with your card" but no reason given

AVG Subscription
3

Hello John,
Thank you for contacting AVG Community Support.
We see that your are unable to update your card details to renew your subscription after entering multiple times.
We are really sorry to know this. We'll certainly check and help you out.
Could you please contact our AVG billing & sales team using this link: https://support.avg.com/support_sales_chat?l=en and they will check and help you.
Thank you.

1

Both my Amex and Visa cards fail to renew subscription.  Re-entered multiple times.  No reason given by AVG as to why.

2

Hello John,
Thank you for contacting AVG Community Support.
We see that your are unable to update your card details to renew your subscription after entering multiple times.
We are really sorry to know this. We'll certainly check and help you out.
Could you please contact our AVG billing & sales team using this link: https://support.avg.com/support_sales_chat?l=en and they will check and help you.
Thank you.