A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgsvc service

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7

Hi
I downloaded and ran the tool and submitted the info. I look forward to your comments.

Thanks

Mark

3

Hi Mark,
There is a lot of errors in provided output, minidump analyze reveals:
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
Please try refer to this forum thread (https://social.technet.microsoft.com/Forums/windows/en-US/08b744e5-7c27-475c-b92e-283a284b5363/bsod-exceptioncode-ntstatus-0xc0000005-the-instruction-at-0x08lx?forum=w7itproperf).
Thanks

8

OK Mark, Re the analysis of your info the 2nd part of my 1st posting [Zbynek] will apply plus please bear in mind that it's now the weekend.
AVG Guru

9

Hi Mark,
In order to analyze it please provide us with diagnostic output (gather it right after inducing issue) using this tool and please add detailed description of issue.
Thanks

1

…on a clean install of Windows 8.1. Any body know how to resolve this? I've got AVG Internet Security.

4

Hi Mark,
In order to analyze it please provide us with diagnostic output (gather it right after inducing issue) using this tool and please add detailed description of issue.
Thanks

5

OK Mark, Re the analysis of your info the 2nd part of my 1st posting [Zbynek] will apply plus please bear in mind that it's now the weekend.
AVG Guru

2

Hi
I downloaded and ran the tool and submitted the info. I look forward to your comments.

Thanks

Mark

6

Mark, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru