A.V.G is blocking Velocity Wallet Account

My technician disabled A V G and I can now access my wallet account.  But have not re-installed AVG
As I have renewed my policy till July 2017 please advise me how this problem can be solved.
I am operating Microsoft 8.0.
He did say he had another client with a similar complaint.
Is this a problem with your product.

Mary McIlwraith

Mary, Try this to check if AVG is the culprit… Have a look @ this article (http://avgclick.me/TempDisableAVG).
AVG Guru

Hello Mary. Please check this link http://avgread.me/18WB2dg to allow an url in the exceptions list of AVG.
Thank you. Kishore, AVG Customer Care.

I cannot access my Velocity Wallet Account.
I had this problem and my technician solved it last week , but now it has happened again.
He said it was my virus protection causing the problem

Mary, Try this to check if AVG is the culprit… Have a look @ this article (http://avgclick.me/TempDisableAVG).
AVG Guru

Hello Mary. Did you disable AVG temporarily and check if you can access the wallet?

Hello Mary. Please check this link http://avgread.me/18WB2dg to allow an url in the exceptions list of AVG.
Thank you. Kishore, AVG Customer Care.

My technician disabled A V G and I can now access my wallet account.  But have not re-installed AVG
As I have renewed my policy till July 2017 please advise me how this problem can be solved.
I am operating Microsoft 8.0.
He did say he had another client with a similar complaint.
Is this a problem with your product.

Mary McIlwraith