Hi, Thank you for all the help & advice. I kept saying "No" when the pop up appeared & eventually it stopped happening. I have no idea why. I did all the usual, re-booted etc, but I don't know why it suddenly stopped. But thanks for all the advice.
Cheers
Chrissie
Hello Chrissie,
This issue seems that it is not related to our AVG program but however we will try to give some suggestions regarding this. Thank you for attaching the screenshot and it is related to the certification issue. Did you click on Yes, and do you get the popup each time when you try to access your email account?
Hello Chrissie,
This issue seems that it is not related to our AVG program but however we will try to give some suggestions regarding this. Thank you for attaching the screenshot and it is related to the certification issue. Did you click on Yes, and do you get the popup each time when you try to access your email account?
Hi, Thank you for replying so quickly. I clicked on No & I get the pop up everytime my screen "refreshes" in hotmail. e.g. opening a new message, logging in or going to another file (sent, drafts. deleted, etc).
You are most welcome. Did you try clicking on Yes once and checked whether you get the popup again?