ABank account charged

AVG Subscription
5

Hello Salvatore, 
Thank you for contacting AVG Community Support.
We understand that you have been charged for 93,99€. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1

Hello,
93,99€ have been charged on my bank account by Dri Avg Technologies. 
Please, be so kind and send me information about this subscription, then I do not remember any subscription made lastly and on the avg app there is no active subscription. 
Thanks

2

Hi Salvatore,
Thank you for the reply. We are sorry for the trouble caused. Upon checking the account, we have not received any reply from you. Would you please be kind to sent me the reply to the email I am going to send you now? lease check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

3

Hello Salvatore, 
Thank you for contacting AVG Community Support.
We understand that you have been charged for 93,99€. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

4

Hello Krishna,

I've received your email asking for further details to which I've answered twice. Unfortunately after each time I've sent, I received an email with the answer:

Dear Customer,

Unfortunately, your email wasn’t delivered because we can’t identify which ticket it refers to.

To ensure you get the support you need, try one of the following actions instead:
- Visit our Customer Support website https://support.avg.com/ for help with your AVG product, subscription, billing, or technical issue.
- Reply to the relevant email thread in your inbox to continue an ongoing conversation with Customer Support.
 
Please don’t reply to this email.

Thank you for understanding,
Your AVG Team

I don't know what I have to do further.

Looking forward to hearing from yo soon on the abow.

Best regards,

Salvatore Panetta