Aboneliğim görünmüyor, hesabımdan para çekilmiş, üyeliğimi iptal etmek istiyorum

Hi Gamze,

AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate it.

We acknowledge your refund request.
We do not find any active subscription registered to the email address that you have used to contact us here.
I have sent an email requesting more details to locate your order.
Please check and revert us back.

Hi Gamze,

AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate it.

We acknowledge your refund request.
We do not find any active subscription registered to the email address that you have used to contact us here.
I have sent an email requesting more details to locate your order.
Please check and revert us back.

Ücretsiz denemesini kullandım, kart bilgilerimi girdim ve tekrar iptal etmek istediğimde abonelik bulunmuyor yazıyor ve bugün fatura kesilmiş ve hesabımdan tahsis edilecek, aboneliğimin iptal edilmesini istiyorum, para iadesi talep ediyorum