Hello. How much time do I have to navigate when referring to senior specialists? if my time zone is Europe / Moscow +3?
Hi Nikolaj,
We're glad to help you with the info. Upon checking our records, we see that you're experiencing issues with performance scan.
Our colleague has collected few logs & they need additional logs to escalate it to our senior team.
You'll be able to reach our remote technicians after 7PM (Moscow time).
Regarding the login, we appreciate your valuable feedback. However, our developers has designed the program in such a way to provide users with the option to manually login, in order to avoid activation issues.
Thank you for your understanding in advance!
Hi Nikolaj,
We're glad to help you with the info. Upon checking our records, we see that you're experiencing issues with performance scan.
Our colleague has collected few logs & they need additional logs to escalate it to our senior team.
You'll be able to reach our remote technicians after 7PM (Moscow time).
Regarding the login, we appreciate your valuable feedback. However, our developers has designed the program in such a way to provide users with the option to manually login, in order to avoid activation issues.
Thank you for your understanding in advance!