About subscription

Hi Toyozo,

You have been charged for renewal of AVG Internet Security - Unlimited (1 year subscription). When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. Customers will be billed 15 days prior to the start of the next subscription period. Customers will also receive an email regarding the automatic extension of their AVG subscription, 45 days prior to the start of the next subscription period.

We have escalated your refund request to our refund team, they will initiate it and get back to you via email. Please check your email to know the status of refund.

I'm Toyozo Kawai.
The order No.701-6864143 and concluded the contract for one year in 24th. Feb.2017.
It was the contract for one year as the agreement wa made last showed.
And I didn't want to subsucribe another year.
But Looking at the transaction detal sent from credit service, subscruption charge has
transferrd.
I want to as you why it has done .
I want you to repay all the amount yhe chages of 200 RM Malaysian currency.
I didn't have any information about subscription weather it continues or not from you.
And I want you to cancell this subscription not to be transfrred again.

Hi Toyozo,

You have been charged for renewal of AVG Internet Security - Unlimited (1 year subscription). When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. Customers will be billed 15 days prior to the start of the next subscription period. Customers will also receive an email regarding the automatic extension of their AVG subscription, 45 days prior to the start of the next subscription period.

We have escalated your refund request to our refund team, they will initiate it and get back to you via email. Please check your email to know the status of refund.