Hello Tenyo,
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
I have a problem whit my WINDOWS 8,1,because I can't reinstail the pr.AVG PC TUNE UP.Something was wrong in my computer,or I have system error.ERROR CODE:0xa00100a7-this is problem instalation!After that I upgrade my WINDOWS 8,1 in WINDOWS 10.One my frend told me: Your problem will dissapear when you upgrade your WINDOWS 8,1 in WINDOWS 10.Now I hope everything is OK! I'm customer on company AVG! I pay the program AVG PC TUNE UP.I have license key,but I'm not sure are you working old license key,when I get free trial(for 15 days) the pr.AVG PC TUNE UP again.I hope you understand my problem.Thanks lot and God bless you! Excuse me,if my english not very well! Tenyo Chalakov-Bulgaria!
Hello Tenyo,
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.