Abusive direct debit

good evening,
today(5/21/2022) I received a notification from paypal of an automatic transfer of €93.99 for AVG.  I never gave my consent for this automatic transfer.  I'm very unhappy, it's been two years since I did an analysis with Avg.  I want a quick refund.

Best regards

Hello Gilles,
We will certainly check and help you. We acknowledge your refund request.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.