Access denied to server

General discussion
4

Hi Adrian,

We regret the inconvenience caused.
Please disable your AVG Secure VPN & check if you're still unable to access the Tesco website.
If you can access the website after disabling AVG Secure VPN, please try connecting to one of the Torrenting/Streaming servers (preferably London/Wonderland) available in the AVG Secure VPN & check if the issue persists.
Also, enable the Mimic protocol in your AVG Secure VPN by following the below steps:
Open AVG Secure VPN > Menu > Settings > Experimental > Select Mimic protocol.
Keep us updated.

8

Hi Adrian,

We regret the inconvenience caused.
Please disable your AVG Secure VPN & check if you're still unable to access the Tesco website.
If you can access the website after disabling AVG Secure VPN, please try connecting to one of the Torrenting/Streaming servers (preferably London/Wonderland) available in the AVG Secure VPN & check if the issue persists.
Also, enable the Mimic protocol in your AVG Secure VPN by following the below steps:
Open AVG Secure VPN > Menu > Settings > Experimental > Select Mimic protocol.
Keep us updated.

9

Thanks to Ranjith who spent time connected to my PC, He uninstalled/reinstalled AVG and confirmed it wasn't AVG causing the issue.
My problem still exists when trying to sign onto the TESCO shopping site.
I now cannot open my AVG shortcut to access my AVG home page and I've another shortcut  called AVAST which doesnt work, 
My secure VPN keeps turning off and I'm losing connection to the internet my issues seems to have become worse.
Can someone advise?

2

Hi guys can you send me a link to access please and see if someone can help?

1

Can someone help?
I am getting the following message when trying to access TESCO groceries with GOOGLE CHROME this is week 2. = 
You don't have permission to access "http://www.tesco.com/account/login/en-GB/?" on this server. Reference #18.86051702.1644425638.87e9cf8

I'm getting the same message using GOOGLE in Cognito and BING.
I am able to access TESCO using my iPhone.
Can someone advise please?

5

Thanks to Ranjith who spent time connected to my PC, He uninstalled/reinstalled AVG and confirmed it wasn't AVG causing the issue.
My problem still exists when trying to sign onto the TESCO shopping site.
I now cannot open my AVG shortcut to access my AVG home page and I've another shortcut  called AVAST which doesnt work, 
My secure VPN keeps turning off and I'm losing connection to the internet my issues seems to have become worse.
Can someone advise?

3

We are sorry to hear this, Adrian.
Please accept our apologies for the inconvenience caused.
We will help you to resolve the issue.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.
Thank you.

6

Adrain, we're sorry to know that you're facing this trouble, we regret the inconvenience caused.
I'd recommend you to turn off the AVG Secure VPN and try contacting our AVG remote technician again who will certainly help you to resolve this matter.
Thanks for your understanding in advance.

7

We'll certainly help you with that, Adrian.

We've sent another email to your registered email address, with detailed instructions to contact our remote support team.
Please check your inbox/spam folders to find the email and use it to contact them.