When I open an app to shop I get this access denied. When I turn my VPN off it allows me to shop; I don't want to shop without my VPN on.
What can I do?
Hello Victotia,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to open and access shopping app when AVG Secure VPN is ON. We will check and help you to resolve it.
Please provide the following information to help you better :
1. Confirm exact shopping application which you are unable to access?
2. Have you tried to change the location in AVG Secure VPN and check it?
3. Let us know your exact current location from where you are trying to shop.
4. Are you unable to access specific application (or) all websites?
5. Do you have any other VPN program installed in your device?
6. Let us know the version of operating system installed in your device.
We look forward for your response.
Hello Victotia,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to open and access shopping app when AVG Secure VPN is ON. We will check and help you to resolve it.
Please provide the following information to help you better :
1. Confirm exact shopping application which you are unable to access?
2. Have you tried to change the location in AVG Secure VPN and check it?
3. Let us know your exact current location from where you are trying to shop.
4. Are you unable to access specific application (or) all websites?
5. Do you have any other VPN program installed in your device?
6. Let us know the version of operating system installed in your device.
We look forward for your response.