Disable the AVG temporarily using the below link and check if this is caused by AVG :
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
Hello, Paula
We will help you in this.
Do you get any warning message from the AVG when you allow the camera option in the Zoom?
Could you share the screenshot of the warning message?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I am having trouble with Zoom. I have checked all my Windows 10 settings regarding the camera and they are up to date according to MS documentation. I would like tot know how to access setting that might block access or use of the camera. I have NO idea which of the several AVG applications, I have subscribed to would "house" these settings. Any help would be greatly appreciated
Hello, Paula
We will help you in this.
Do you get any warning message from the AVG when you allow the camera option in the Zoom?
Could you share the screenshot of the warning message?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.