Access to AVG Data safe lost after update

AVG Protection
3

Paul,
I apologize for the inconvenience caused. I have sent an email with instructions to get in touch with our additional technical support. Please follow my email instructions and get connected with them. They will check and assist further.

1

Hi,
After the last update I can no longer access AVG data safe. I had 2 GB of my hard drive partitioned for data safe which is no longer visible. To say I'm a little worried is an understatement, all of my most valuable documents are saved in there. From searching on here I see I'm not the only one affected, I want to know what AVG are doing to fix this problem?

2

Paul,
I apologize for the inconvenience caused. I have sent an email with instructions to get in touch with our additional technical support. Please follow my email instructions and get connected with them. They will check and assist further.