Access to files are blocked

AVG Protection
5

Hello Sonja,
Thank you for contacting AVG Community Support. 
We are sorry to know that. We'll check and help you. 
We have replied to your other post, kindly check and keep up the conversation there to avoid confusion.
Thank you for understanding.

1

Hi. Just experienced an issue regarding access to Photoshop files. Probably because I´ve blocked them myself. Furthermore, I´d like your advice on why my pdf files in Acrobat Reader automatically were transferred to Photoshop files.

2

Thank you for writing us back, Sonja.
We are uncertain of that, since our expertise is limited with AVG. 
Please reach out to Adobe support to get this concern fixed.
Thank you for understanding.

3

In the meantime access is possible. Can you explain why Photoshop takes over the usual Acrobat Reader?

4

Hello Sonja,
Thank you for contacting AVG Community Support. 
We are sorry to know that. We'll check and help you. 
We have replied to your other post, kindly check and keep up the conversation there to avoid confusion.
Thank you for understanding.