Hello Sonja,
Thank you for contacting AVG Community Support.
We are sorry to know that. We'll check and help you out.
Could you please confirm what all AVG programs you have installed on your PC?
Also may I know whether you are getting any error message while accessing the files?
Awaiting your response.
Hi. Cannot download Adobe Reader free version?
Thank you for writing us back, Sonja.
Could you please name the AVG programs you have installed?
And how long have you been facing this issue?
Thank you and keep us updated.
AVG multi-device is installed. When trying to download the Acrobat Reader the screen is dead as if something is blocking access.