Access to links thru emails

Hello Trish,

We couldn't find the paid subscription on the account that you have used for AVG community.
Hence, we have sent an email for you to provide the details regarding the purchase.
Please revert to that email without changing the subject.
Could you mention the name of AVG programs installed on your computer?
Are you checking your emails from Outlook or a browser?

Hi I have recently gone from a free version to purchasing a updated version, only now I can not access links from emails that I am receiving from  messages that I want to access, why and how do I fix this.

Hello Trish,

We couldn't find the paid subscription on the account that you have used for AVG community.
Hence, we have sent an email for you to provide the details regarding the purchase.
Please revert to that email without changing the subject.
Could you mention the name of AVG programs installed on your computer?
Are you checking your emails from Outlook or a browser?