Accessing email prevented since updating AVG

General discussion
3

Hello Gillian.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Do you get any error messages while accessing email?
If so please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.

1

I have recently renewed AVG Ultimate and have been unable to get my emails from Virgin Media server using Lenovo laptop/Bing browser as I used to. There isn't a problem with Chromebook or Android phones through the mail apps. 
Could it be that AVG is clashing with the built in security?

2

Hello Gillian.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Do you get any error messages while accessing email?
If so please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.