Accessing my account

Hello Michael,
Thank you for contacting AVG Community Support.
We'll check and help you out.
May I confirm whether the Google Authenticator app is installed on your Phone?
Awaiting your response.

How do I  access the recovery code ?

Hi William,

We apologize for the inconvenience caused.
Please write back to us in your own/new post, so that we can locate your account, obtain further details and help you accordingly.
Thank you for understanding in advance!

I have spent the most of yesterday {30 Nov 2022}trying to unsubscribe and receive a refund but I have run into a brick wall.    Could you please take the necessary action to rectify my request. thank you

Hello Michael,
Thank you for contacting AVG Community Support.
We'll check and help you out.
May I confirm whether the Google Authenticator app is installed on your Phone?
Awaiting your response.

I have spent the most of yesterday {30 Nov 2022}trying to unsubscribe and receive a refund but I have run into a brick wall.    Could you please take the necessary action to rectify my request. thank you