My trial of AVG Secure VPN expired and I was charged $104.99 last month (just noticed this on my statement). I had meant to cancel the auto renewal since I am not using the service - is it possible to have refund and cancel subscription?
Hi Trevor,
Yes, you have been charged CA$104.99 for the renewal of AVG Secure VPN.
The subscriptions is charged on October 12, 2020. According to our refund policy, you are entitled to a refund within 30 days of the date your payment was processed. Unfortunately, in your case, this timeframe has been surpassed.
I have cancelled the auto-renewal for this order so you will not be charged for future automatic extensions of this order.