Hello Carol,
In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
It seems that you have reached our team and got the auto renewal service cancelled.
We regret to inform you that we are unable to process a refund or offer a prorated refund.
According to our refund policy, you are entitled to a refund within 30 days of the date your payment was processed.
Unfortunately, in your case, this timeframe has been surpassed.
Feel free to contact us if you need assistance with AVG.
Thank you.
Discontinue my AVG I no longer need and I will want a refund for 51 days. Do not charge me for any more days
I need to know how to discontinue and take it off my Laptop
Hello Carol,
In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
It seems that you have reached our team and got the auto renewal service cancelled.
We regret to inform you that we are unable to process a refund or offer a prorated refund.
According to our refund policy, you are entitled to a refund within 30 days of the date your payment was processed.
Unfortunately, in your case, this timeframe has been surpassed.
Feel free to contact us if you need assistance with AVG.
Thank you.