Hello, Pam.
I regret for any inconvenience this may have caused. When you purchase an AVG subscription, it will continue until it is canceled (formally known as “Continuing Protection Service”). You will be billed again 15 days prior to the start of the next subscription period. The automatic extension can be disabled up to 16 days prior to the start of the next subscription period.
I see that you have 2 copies of AVG PC TuneUp (1 computer) licenses and one AVG Internet Security (1 computer) license, all enabled to auto renew when they expire. Among these 3 licenses, one AVG PC TuneUp license is eligible for refund as per our refund policy ( http://support.avg.com/SupportArticleView?urlname=What-is-AVG-refund-policy ). We regret to inform you that we are unable to process a refund or offer a prorated refund for the other 2 licenses.
I have escalated your request to our refund team, they will process your request and get back to you via email with in 3 business days.
I have cancelled auto renewal for remaining licenses and assure you will not be charged automatically.
Hi Patricio,
We've replied to your post here.
Please check it & revert to us via an individual post to help you further.
Thank you for your understanding in advance!
Pam,
You're welcome.
I've cancelled the Auto-Renewal for all your AVG Subscriptions and they will not be Auto Renewed after the subscription ends. Please feel free to contact us for any further assistance with AVG.
Hello, Im also claiming a refund! I cant install AVG ultimate in two different PCs following the instructions you provide. I cant waste more time with this.
My license is 12223748572
please answer me thank you
Hello, Im also claiming a refund! I cant install AVG ultimate in two different PCs following the instructions you provide. I cant waste more time with this.
My license is 12223748572
please answer me thank you
I regret for any inconvenience this may have caused. When you purchase an AVG subscription, it will continue until it is canceled (formally known as “Continuing Protection Service”). You will be billed again 15 days prior to the start of the next subscription period. The automatic extension can be disabled up to 16 days prior to the start of the next subscription period.
I see that you have 2 copies of AVG PC TuneUp (1 computer) licenses and one AVG Internet Security (1 computer) license, all enabled to auto renew when they expire. Among these 3 licenses, one AVG PC TuneUp license is eligible for refund as per our refund policy ( http://support.avg.com/SupportArticleView?urlname=What-is-AVG-refund-policy ). We regret to inform you that we are unable to process a refund or offer a prorated refund for the other 2 licenses.
I have escalated your request to our refund team, they will process your request and get back to you via email with in 3 business days.
I have cancelled auto renewal for remaining licenses and assure you will not be charged automatically.