Hi Teresa,
We're sorry to hear that you feel that way. We'll certainly check and clarify this for you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Did anyone else have a similar experience…upon receiving notification of the account price going from €35+ to €99+ I cancelled my account. I received a confirmation of the cancellation which included the notice that my coverage would continue until the end of the original account. Now I received the notice of an automatic renewal. I feel the increase to be outrageous. What can I do
Hi Teresa,
We're sorry to hear that you feel that way. We'll certainly check and clarify this for you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
I'm sorry to hear about your experience. To address your concern, you may want to reach out to the customer support team of the company in question and explain your situation. They may be able to offer you a discounted price or an alternative subscription plan that better suits your needs.