Hello Connie,
We understand how something like this can really try your patience.
Unfortunately, with the information provided we are unable to pull your record on file. Could you please provide us your registered email id, order number which you used at the time of purchase? so that we can assist you better.
Please feel free to contact us for any further assistance. Thank you.
I have AVG on my computer and it says it is paid up until 2017. However, when i tried to log in, it doesn't show in my purchases. I tried to register my license number, but it says it was already registered. Please advise, I want to make sure I can cancel the auto-renew when it comes around.
Hello Connie,
We understand how something like this can really try your patience.
Unfortunately, with the information provided we are unable to pull your record on file. Could you please provide us your registered email id, order number which you used at the time of purchase? so that we can assist you better.
Please feel free to contact us for any further assistance. Thank you.