Account expired

Hello Heinrich. 
Thank you for contacting AVG Community Support.
I see you have already the concerned team and they have helped you with your concern.
If you need any other help with AVG please feel free to reach us again.
Thank you.

Dear reader,

My account says it has expired but I've made a payment in November 22. I've been emailing but the answer was that wire transfers could take ip to 10 business days to be completed. It has been two months. Please help.

Kind regards,
H.

Hello Heinrich. 
Thank you for contacting AVG Community Support.
I see you have already the concerned team and they have helped you with your concern.
If you need any other help with AVG please feel free to reach us again.
Thank you.