Account inactive

Andrew, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond.
AVG Guru

Hi Andrew,
Your account shoud be active now.
Thanks

I am trying to login into my AVG Family Saftey portal but when i type my username and password i receive the message "We're sorry, but your account is inactive."

I purchased the program in may 2014 and have a year license, why has this happened and how can this be fixed.

please assist.

thanks,
Andrew

Andrew, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond.
AVG Guru

Hi Andrew,
Your account shoud be active now.
Thanks