Account Reactivation

AVG Subscription
1

I just renewed my subscription, and the return email said to go to the Options menu and Reactivate. I can't find the Options menu. Where is it?

2

Linda,
We’re happy to help you with this. It seems that you have received email instructions for older version of AVG Internet Security. Hence please activate AVG Internet Security as per the steps mentioned below:

  1. Please open AVG Internet Security and click on "My AVG" icon at top right corner of it.
  2. Then click on "My Subscriptions" icon in it. If you find your old license number there, please click on "Enter new license", enter the new license number and activate it.
  3. Otherwise, if you find your email address there, then click on "Log out" option and if you still find old license, then click on "Remove license" option.
  4. Please follow the 3rd step until you encounter "Log in" and "Enter license" option. Once you encounter "Enter license" option, please click on it, enter the new license number and complete the activation process.
  5. Restart your PC once all the components in AVG Internet Security get enabled.
Keep us informed about the status to assist further.