Hello Mat,
Sorry for the confusion. Yes, your AVG Internet Security - Unlimited is valid till 2019.11.1.
Two orders has been created due to some technical defects where we received a payment for one order and other one got cancelled automatically. The email you received is related to that second one and we recommend you to ignore it.
Hi again Ranjani - I am again receiving messages telling me my trial has expired and that I must buy now. Still a long time to go as acknowledged by your reply above.
mat
How do I contact someone in accounts.
I have a fully paid up account to October 2019 - receipt to prove it. Yet this am I received a notice of cancelation of my account due to non-payment.
I have spent most of the day today trying to contact someone in AVG to get some resolution. However all emails to all of the addresses get returned to me as undeliverable. So email is hopeless. The only phone nos.I can find don't answer (not surprising as it is a Sunday I guess). So that is out too. This is my last shot.
If I get hacked tonite I guess thats tough luck???
Anybody else had a similar problem - how did you get out it?
We're sorry to know that, Mat.
Would you be so kind to let us kow if you receive the expiry notification through email or AVG program?
Hello Mat,
Sorry for the confusion. Yes, your AVG Internet Security - Unlimited is valid till 2019.11.1.
Two orders has been created due to some technical defects where we received a payment for one order and other one got cancelled automatically. The email you received is related to that second one and we recommend you to ignore it.
Hi again Ranjani - I am again receiving messages telling me my trial has expired and that I must buy now. Still a long time to go as acknowledged by your reply above.
mat