Account Termination

Hi Crusade.
We are sorry to hear that you have decided to cancel the trial.
Automatic renewal for AVG TuneUp - Unlimited (60 day trial) has been cancelled. If I may ask, what is the reason for cancelling? Regarding the account deletion request, you may not be use the trail subscription until it expires if we process this request. Are you certain that you would like to delete your AVG account?

Please accept our apologies concerning the repeated login request to AVG forums.

To the admin team, I would like to unsubscribe from the 60 day trial for TuneUp and have my account deleted. And please fix your support webpage as it keeps asking to Log in to AVG Account when I have already done it. 

I've used it for a while while also comparing between other softwares. Although the features provided are indeed useful, but it's not up to my preference. Thank you for the services thus far. Yes. I'm certain that I would like to proceed with my account deletion.

If I may add in another suggestion, I would suggest to add in an email contact option via the Customer support other than through Live Chat or Mobile phone calls. However, seeing how the response provided in the Community page, I would say you guys can do without 'Email' option as well since you guys are performing well here. Thumbs up.

Hi Crusade.
We are sorry to hear that you have decided to cancel the trial.
Automatic renewal for AVG TuneUp - Unlimited (60 day trial) has been cancelled. If I may ask, what is the reason for cancelling? Regarding the account deletion request, you may not be use the trail subscription until it expires if we process this request. Are you certain that you would like to delete your AVG account?

Please accept our apologies concerning the repeated login request to AVG forums.

Thank you for the feedback and kind words.
To submit a request for data deletion, please visit https://www.avg.com/gdpr, enter your email address and click Request Access. Then, please check your inbox > click "Go to Portal" button > Support > scroll down and submit a request for data deletion.