Acitivate AVG with License Product

Hello Mathis,
We apologize for the onconvenience.
It seems that you have installed wrong product, you can remove that program and install the AVG with license key from this link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe
Feel free to contact us for further query
Thank you

Hello, I have reinstalled avg and i wanted to activate with my parent's key because they have the pro version for 3 pc and haven't an account.
So, I wanted to activate AVG like this: | AVG
but the option isn't avaible, so, I want to activate my product with the key without avg account, how can i do that ?
Sorry for my bad english, i'm french

Hello Mathis,
We apologize for the inconvenience.
Please use this link to download and run the AVG remover tool. This will remove all the traces of old AVG files, once the remover gets complete. Please go to the C drive and delete the "AVG remover" folder. After which you can install the AVG Internet Security.
Thank you.

Thanks for your quickness, it work :slight_smile:

Hello Mathis,
We are happy to know that, your issue is resolved. We appreciate your patience and co-operation in fixing this issue.
Thank you.

Thanks for your answer, I have remove the programme with the controle programme (AVG and AVG Protection) but when I try to install the new .exe file, I have this message: "AVG Internet security can't be installed because you have an incompatible AVG version on your PC"
May be because i have already the Framework folder (I can't remove it) ?